Water and hot water

Here you will find information
about water supply interruptions
what to do during and after an
interruption, and tips for
saving water

Water supply interruptions

The water supply, including hot water, may need
to be turned off for maintenance or repairs in the
building or the supply network.

In an emergency, such as a water leak, the
supply may be turned off at short notice.
An interruption may also affect the
laundry room.

Kretslopp och vatten produces and supplies
Gothenburg’s drinking water. It also maintains
the city’s water pipes and repairs leaks.

We usually receive information about planned
interruptions from Kretslopp och vatten or
Göteborg Energi. During emergency
interruptions, we try to share information
as soon as we can.

Check current interruptions:

• Göteborg Energi’s outage map
• Water supply interruptions –
  City of Gothenburg
  – Kretslopp och vatten

During an interruption

Before a planned interruption, fill clean bottles
or a jug with cold water for drinking and cooking.

Keep all taps turned off during the interruption.
The water supply may return earlier than
expected. Wait until the supply has returned
before using your washing machine or
dishwasher.

When the water
supply returns

After an interruption, the water may be
discoloured or contain air. Air bubbles
can make the water look greyish-white,
but they disappear if you leave the
water to stand for a short while.

Run the cold tap until the water is
cold and clear before drinking it or
using it for cooking. Wait until the
water is clear before using your
washing machine or dishwasher,
as discoloured water can affect
both your laundry and the
appliances.

If the discolouration remains
after running the tap for about
15 minutes, report the problem
to us. Always follow any specific
instructions issued during the
interruption.

Hot water

If you have no heating or hot water,
there may be an interruption to the
district heating supply.

Check current interruptions on
Göteborg Energi’s outage map.

Subscribe to the service and receive
SMS about disruptions. 
– Göteborg Energi

If you cannot find information
affecting your home, or if the
problem continues after the
interruption has ended,
report the problem to us.
This also applies if your
hot water is too hot or
does not get hot enough.

Read more about electricity
and heating in your home.

Saving water

Small habits can make a
big difference:

• Turn off the tap while
  brushing your teeth.
• Take shorter showers
  and turn off the water
  while soaping up.
• Report dripping taps
  and toilets that keep
  running.

You can find more advice
in our energy-saving tips.