Master Key – How does it work?

Master Key Approval:
Allows us to perform work when you’re not home.

Legal Requirements:
Some jobs, like OVK, are mandatory.

Important to Know:
We never enter without your written approval.

Response:
Approve easily via the link in email or SMS.

We are always committed to maintaining and improving our apartments to provide you with the best possible living environment.

In order to carry out certain types of work in your apartment, we sometimes need access to your home when you are not there.

This may include repairs, installations, or other essential maintenance tasks.

To maintain and improve your apartment, we sometimes need access when you’re not home.

This could include repairs, installations, or other maintenance.

By approving the use of the master key, we can complete the work quickly and efficiently without disrupting your daily life.

In certain cases, such as mandatory ventilation inspections (OVK), we are legally obligated to perform the work.

If you don’t want us to use the master key, you must be home during the scheduled time.

– We always follow laws and regulations and never enter your apartment without your written consent.

– Your approval allows us to plan the work efficiently and avoid unnecessary delays.

Thank you for your cooperation and understanding!

You’ll receive an email or SMS with details about the work: what will be done & when.
The message includes a link where you can easily confirm whether we may use the master key.
If you approve, you don’t need to be home during the work.

If the work is approaching and we haven’t received your response, we’ll leave a note on your door with a QR code linking to the response form.

To avoid this step, we kindly ask you to respond on time.

Make sure your contact information is accurate on My Pages to ensure we can reach you with important updates.