Housing host & fault report
Our housing hosts are responsible for the maintenance of your apartment and building. If you need to get in contact with your housing host, you can find the contact information in the stairwells, or on My Pages.
Report a fault
Is something damaged and needs to be repaired in your apartment or building? Please report the fault under My Pages. If you have any questions, please contact our customer service office at firstname.lastname@example.org or phone number: +4631 – 772 97 00.
Do you need to report a fault immediately and our customer service is closed? Then you can call our on-call team, phone number: +4631 – 772 97 97.
Have you lost your key, need to change locks or the cleaning inspection was not approved by us? Please see our price list for various services relating to your apartment.