Your apartment

Fix it yourself, waste & recycling,
fire safety, laundry, electricity &
heating, IMD, internet, keys.

 

• Fix it yourself
  – Your responsibilities
  in the apartment
• Waste& recycling
  – How to sort properly and reduce
  waste – We have a cooperation
  with Myrorna!
• Fire safety
  – Important rules for a safe
  living environment
• Laundry room
  – Booking and rules
• Electricity & heating
  – How it works in your apartment
• Energy-saving tips
  – Smart ways to reduce
  energy use
• IMD – Individual Metering & Billing
  – How your usage of electricity
  and hotwater is measured
• Broadband
  – About your internet connection
• Keys
  – What to do if you lose your key
  or need a spare. How we use
  Master Key

Rent terms, subletting, study check,
documents & forms.

 

• Rent
  – Payment and terms
• Subleasing & sharing
  Read about the process
  for subleasing.
• Documents & Forms
  Do you need exemption from
  the Study requirements or
  swap apartments?
  Application forms are available
  under documents & forms.
• Study control
  According to our Tenancy rules
  we regularly carry out study controls.
  Read about how we perform
  study controls.

Community rules, disturbances,
non-smoking, pests, need support,
tenant survey.

 

• Disturbances
  – How to be a good neighbour
• Non smoking policy
• Pests  – What to do
• Need someone to talk to?
  – Support and help are available
• Tenant survey –
  Your Opinion Matters

Pool, rooftop terraces, bike &
car parking, carpool options.

The Council of Trustees negotiate
the rent and give access to
shared spaces. Read about
The Council of Trustees.

• Pool & Rooftop terraces
  – Enjoy our shared facilities
• Bike storage & parking
  – Where to keep your
  bike or car
• Car pools
  – Access to shared vehicles

Newsletters, housing host & maintenance, FAQ.

 

• Newsletters & Email
  We send out newsletters to keep
  you updated – with everything
  from important info to helpful
  tips and fun updates. Here are
  a few examples of what might
  land in your inbox.
• Housing host & Fault
  reporting Read about how
  to make a Fault report.
• Tip! Search our Frequently
  Asked Questions below to
  the right on the page.