Individual measurement and charging PRIVAT
Here we have gathered information about the individual measurement of household electricity and hot water. Can’t find the answer you are looking for? Then you are welcome to contact us!
Do I need to do anything?
You do not need to do anything as the rent note will change automatically.
Why is the change being made?
This is done for environmental and energy reasons.
When will my first individual charge come?
On your rent note you get in March. There you see your consumption cost in February.
When will my rent note change?
On the note you receive in January that refers to your housing costs for February.
What happens when I cancel my contract?
On your last rental advice, we calculate a cost based on your previous consumption. You will therefore not be charged afterwards.
How do I pay my invoice?
You pay either on My Pages or at our customer reception just like before.
Do the electricity and hot water costs come at a special note?
No, all your costs come at the same note. Just like before.
Where do I see my electricity and hot water costs?
You can see this in your rent note. Today it is not possible to see your consumption, but one of our goals is that you should be able to follow your consumption.
How much will I pay?
This is a question that we unfortunately can not answer as it depends on your consumption. However, we would like to inform that the basic rent, furniture, internet and the fee to the Board of Trustees will be the same costs every month. The cost of electricity and hot water is based on your consumption.
How can I influence my costs?
An individual measurement and billing of electricity and hot water costs means that you as a tenant have the opportunity to influence your monthly costs. You can, among other things, reduce your costs through quick showers and low-energy lamps. Remember that it is from an environmental point of view that we implement this change.