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FAQ – International Master students

Find everything you need to know about the housing process for International Master students at Chalmers University of Technology, contracts and rent.

   

 

Step-by-step: Housing process

 

Follow these steps to understand how your housing is assigned and what happens next.

 

These are the most common reasons students lose their apartment offer:

 

FAQ – Frequently Asked Questions

    Housing process (details)

    If you are guaranteed housing through Chalmers, the process looks like this:

     

    1. Chalmers sends us a list
      Mid-June we receive a list of students.
    2. You receive a reservation email
      Confirms that you will
      receive housing.
    3. You receive login details
    4. You receive ONE apartment offer
    5. You sign the contract

     

    When will I receive the contract?
    It may take a few weeks after the
    reservation email. If you have received
    a reservation email, you are on our list.
    There is no need to worry if others
    receive offers before you, we simply
    send them out in stages.

    Can I prepare anything?
    Yes, we recommend that you:

    • Check your spam folder
    • Use the same email everywhere

     

    We will send all information to the email
    address provided by Chalmers University
    of Technology.

     

    Log in details (My Pages)

    Which Identity Number should
    I use when logging in to My Pages?
    You should use the Identity Number
    provided by Chalmers University of
    Technology
    (the same number registered
    in your Chalmers account). This number
    is used to create your customer profile and
    collect queue points.

    If you cannot find your Identity Number,
    please contact us at
    info@chalmersstudentbostader.se.

    Password information
    Since new master’s students do not yet
    have a password connected to their
    Identity Number, you will need
    assistance to receive or create one.

    Please email
    info@chalmersstudentbostader.se
    and our Customer Service team will
    provide you with a temporary password.

     

     

    Apartment offer

    Are the Master apartments published on the website?
    No, Apartments for Master students are
    not published on our website.

    What happens if I decline?
    You will only receive one offer.
    If you decline you will need to
    find accommodation on
    your own.

     

    Contract

    How long do I have to sign?
    A few days. If the contract is not
    signed on time, the offer will
    be given to another student.

    Can I change the start date
    for the contract?

    No, that’s not possible. The
    move-in date is already fixed
    and settled.

    Why can’t I apply on the website?
    Because this is a separate process via
    Chalmers University of Technology.

    What if I did not receive an email?
    Check your spamfolder and contact
    Chalmers University of Technology
    if you may be in another list at another
    housing company.

     

    Apartment allocation

    Are the apartments furnished?
    Yes, they are furnished with:

    • Single bed (90 cm)
    • Desk and chair
    • Dining table and chairs
    • Lighting fixtures
    • Shower curtain

     

    Please note that exact furniture
    may vary between apartments.

    Bedding (duvet, pillow, bed linen)
    is not included.
    See what you can order here → 

    Can I choose area?
    Unfortunately you cannot choose the area.

    How are apartments assigned?
    Randomly, based on the list from Chalmers.

    How many people can live there?
    2–3 people can live there (but contract is for one person)

    Can I exchange apartments?
    Unfortunately you cannot exchange apartments.

     

     

    Move-in & contract period

    When is move-in?
    Between early August – early September.
    (Monday-Friday).

    How long is the contract?
    Master contracts are fixed-term
    contracts, normally for a
    maximum of 2 years.

    Sometimes the contract is shorter
    depending on your study period,
    the list from Chalmers and availability.

    Can I extend?
    Unfortunately not.

    Why does My Pages say the contract
    is “terminated”?
    Master contracts are fixed-term
    contracts. This means the contract
    already includes an end date, which
    is why My Pages shows the contract
    as “terminated”

    This simply means the contract
    already has an end date as is stated
    on the contract you signed.

    Can I move in earlier?
    Unfortunately not. The start date of the contract
    cannot be changed.

    The apartment must first be:

    • Vacated by the previous tenant
    • Cleaned
    • Prepared with furniture

     

    Because of this schedule, early move-in
    is not possible.

    Can I extend the contract?
    Unfortunately not.

    After signing the contract

    Should I activate the queue?
    Yes you should. After signing
    the contract, you should activate
    your place in the queue through
    My Pages. If it is not activated
    automatically.

     

    Queue points

    • 2 points/day – with Swedish personal
      number + union membership
    • 1 point/day – otherwise

     

    The personal number must be registered
    in both systems. Otherwise you will receive
    1 point per day.

    What happens after my Master contract ends?
    After your Master contract ends, you must
    search for a regular apartment through
    the queue system.

     

    Rent

    Why is the first invoice different?
    May include:

    • Partial month
    • Two months

     

    The exact period is shown on the invoice under
    “Pertains to period.”

    When do I start paying?
    From contract start date. Rent is normally due on
    the last day of the month before your contract
    begins. For the first invoice you may receive
    a few extra days.

    Why is the rent different between
    similar apartments?
    Rent varies depending on:

    • Address
    • Renovation standard
    • Apartment equipment

     

    For example newer apartments or those with
    better standard may have higher rent.

    When do I start paying rent?
    You start paying rent from the first day of your
    contract, regardless of when you collect the keys.

    Do I pay all year?
    Yes, rent is paid for 12 months per year.
    Although you pay for one month at a time.

    Tip!
    Find more questions and
    answers in our regular FAQ.