{"id":892,"date":"2015-12-22T12:27:07","date_gmt":"2015-12-22T12:27:07","guid":{"rendered":"http:\/\/beta.chalmersstudentbostader.se\/?page_id=892"},"modified":"2026-04-07T10:55:08","modified_gmt":"2026-04-07T08:55:08","slug":"bovard-och-felanmalan","status":"publish","type":"page","link":"https:\/\/www.chalmersstudentbostader.se\/en\/bo-hos-oss\/bovard-och-felanmalan\/","title":{"rendered":"Housing host &amp; fault reporting"},"content":{"rendered":"<h5 data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"heading\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 3 []\"><a href=\"\/en\/wp-content\/uploads\/sites\/2\/Din-bostad.jpg\"><img loading=\"lazy\" src=\"\/en\/wp-content\/uploads\/sites\/2\/Din-bostad-300x200.jpg\" alt=\"\" width=\"458\" height=\"305\" class=\"alignnone wp-image-9585\" srcset=\"https:\/\/www.chalmersstudentbostader.se\/en\/wp-content\/uploads\/sites\/2\/Din-bostad-300x200.jpg 300w, https:\/\/www.chalmersstudentbostader.se\/en\/wp-content\/uploads\/sites\/2\/Din-bostad-768x512.jpg 768w, https:\/\/www.chalmersstudentbostader.se\/en\/wp-content\/uploads\/sites\/2\/Din-bostad.jpg 1024w\" sizes=\"(max-width: 458px) 100vw, 458px\" \/><\/a><\/h5>\n<div class=\"SL-Container \"><\/div>\n<p class=\"Lead\">Your housing host is your main<br \/>\ncontact for fault reports.<br \/>\nIs something broken or needs<br \/>\nfixing in your apartment or the<br \/>\nbuilding? Report the issue via<br \/>\n<a href=\"https:\/\/www.chalmersstudentbostader.se\/en\/login\/\"><strong data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"strong\">My Pages<\/strong>.<\/a> If you have any<br \/>\nquestions about fault reporting,<br \/>\ncontact our customer service at<br \/>\n<a href=\"mailto:info@chalmersstudentbostader.se\" data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"link\"><strong data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"strong\">info@chalmersstudentbostader.se<\/strong><\/a><br \/>\nor call 031\u2013772 97 00.<\/p>\n<div   class=\"SL-Rad  child-items-\">\n    \n<\/div>\n<div  class=\"SL-Kolumn SL-Kolumn-6 \">\n    \n<\/div>\n<p>&nbsp;<\/p>\n<h3 data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\"><strong data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"strong\">Urgent Faults<\/strong><\/h3>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Need to report an urgent issue outside customer service hours? Call our emergency service at 031-772 97 97 (available 24\/7).<\/p>\n<p>Examples of urgent faults:<\/p>\n<ul class=\"ak-ul\" data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"bulletList\" data-prosemirror-node-block=\"true\">\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\"><strong data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"strong\">Water leak<\/strong><br \/>\n\u2013 Report it immediately to prevent water damage.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\"><strong data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"strong\">Power outage<br \/>\n<\/strong>\u2013 First check if a fuse has blown or if the power switch has been turned off.<br \/>\n\u2013 Completely de-energized room or damaged power line.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\"><strong>Frige, freezer or stove<\/strong> not working.<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\"><strong data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"strong\">Broken glass<\/strong><br \/>\n\u2013 Risk of injury or burglary.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\"><a href=\"https:\/\/www.chalmersstudentbostader.se\/en\/bo-hos-oss\/skadedjur\/\"><strong data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"strong\">Pests <a href=\"https:\/\/www.chalmersstudentbostader.se\/en\/short-term-contract\/\">\u2192<\/a><\/strong><\/a><br \/>\n\u2013 Suspect bedbugs? Contact us, and we will report it to Anticimex and inspect your apartment. For other pests, contact Anticimex directly.<\/p>\n<\/li>\n<\/ul>\n<table width=\"383\" style=\"height: 36px;background-color: #fff8dc;width: 383px\" cellpadding=\"10px\" cellspacing=\"10px\">\n<tbody>\n<tr>\n<td style=\"width: 373.496px\"><a href=\"https:\/\/www.chalmersstudentbostader.se\/en\/fix-it-yourself\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" src=\"\/wp-content\/uploads\/Nyhet-Fixa-det-sjalv-Byt-glodlampa-300x144.png\" alt=\"Student fixes problem in apartment (Ilustration)\" width=\"300\" height=\"144\" class=\"alignnone wp-image-19087 size-medium\" \/><\/a>\n<h3><em data-start=\"698\" data-end=\"752\"><strong><br \/>\nFix it yourself<\/strong><br \/>\n\u2013 skip the wait<\/em><\/h3>\n<p>Many common issues in your apartment<br \/>\ncan easily be solved on your own \u2013 like<br \/>\na clogged drain or a broken lightbulb.<\/p>\n<p>We\u2019ve put together guides and<br \/>\nchecklists here:<\/p>\n<h5><a href=\"https:\/\/www.chalmersstudentbostader.se\/en\/fix-it-yourself\/\" target=\"_blank\" rel=\"noopener\">Go to Fix it Yourself <\/a><a href=\"https:\/\/www.chalmersstudentbostader.se\/en\/short-term-contract\/\">\u2192<\/a><a href=\"https:\/\/www.chalmersstudentbostader.se\/en\/fix-it-yourself\/\" target=\"_blank\" rel=\"noopener\"><\/a><\/h5>\n<p>There, you\u2019ll find out what you\u2019re<br \/>\nexpected to fix yourself \u2013 and what<br \/>\nshould be reported as a fault instead.<\/p><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h3>Can we use Master Key?<\/h3>\n<p><a href=\"\/en\/wp-content\/uploads\/sites\/2\/noun-key-7845601.png\"><img loading=\"lazy\" src=\"\/en\/wp-content\/uploads\/sites\/2\/noun-key-7845601-300x151.png\" alt=\"\" width=\"459\" height=\"231\" class=\"alignnone wp-image-13524\" srcset=\"https:\/\/www.chalmersstudentbostader.se\/en\/wp-content\/uploads\/sites\/2\/noun-key-7845601-300x151.png 300w, https:\/\/www.chalmersstudentbostader.se\/en\/wp-content\/uploads\/sites\/2\/noun-key-7845601-1024x516.png 1024w, https:\/\/www.chalmersstudentbostader.se\/en\/wp-content\/uploads\/sites\/2\/noun-key-7845601-768x387.png 768w, https:\/\/www.chalmersstudentbostader.se\/en\/wp-content\/uploads\/sites\/2\/noun-key-7845601.png 1160w\" sizes=\"(max-width: 459px) 100vw, 459px\" \/><\/a><\/p>\n<p>If you report an issue through<span>\u00a0<\/span><em>My Pages<\/em>, you can choose right away whether we are allowed to use the master key if you\u2019re not home.<\/p>\n<h3><strong>Price list<\/strong><\/h3>\n<p>Have you lost your key, need to change locks?<\/p>\n<p><a href=\"\/en\/wp-content\/uploads\/sites\/2\/PDF-ikon-csb-gra.png\"><img loading=\"lazy\" src=\"\/en\/wp-content\/uploads\/sites\/2\/PDF-ikon-csb-gra.png\" alt=\"\" width=\"44\" height=\"37\" class=\" wp-image-13958 alignleft\" \/><\/a>Please see our <strong><a href=\"\/en\/wp-content\/uploads\/sites\/2\/CSB-PricelistENG.pdf\" target=\"_blank\" rel=\"noopener\">price list<\/a> f<\/strong>or services relating to your apartment.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your housing host is your main contact for fault reports. Is something broken or needs fixing in your apartment or the building? Report the issue via My Pages. If you have any questions about fault reporting, contact our customer service at info@chalmersstudentbostader.se or call 031\u2013772 97 00. &nbsp; Urgent Faults Need to report an urgent [&hellip;]<\/p>\n","protected":false},"author":34,"featured_media":0,"parent":553,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.chalmersstudentbostader.se\/en\/wp-json\/wp\/v2\/pages\/892"}],"collection":[{"href":"https:\/\/www.chalmersstudentbostader.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.chalmersstudentbostader.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.chalmersstudentbostader.se\/en\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chalmersstudentbostader.se\/en\/wp-json\/wp\/v2\/comments?post=892"}],"version-history":[{"count":69,"href":"https:\/\/www.chalmersstudentbostader.se\/en\/wp-json\/wp\/v2\/pages\/892\/revisions"}],"predecessor-version":[{"id":14844,"href":"https:\/\/www.chalmersstudentbostader.se\/en\/wp-json\/wp\/v2\/pages\/892\/revisions\/14844"}],"up":[{"embeddable":true,"href":"https:\/\/www.chalmersstudentbostader.se\/en\/wp-json\/wp\/v2\/pages\/553"}],"wp:attachment":[{"href":"https:\/\/www.chalmersstudentbostader.se\/en\/wp-json\/wp\/v2\/media?parent=892"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}