Since a while back, the internet service has struggled with intermittent faults and limited connection speeds.
From December 1st BrainMill AB is the supplier we are working with to provide us with operation, maintenance and support. As a tenant, we hope you will experience nothing other than a well-functioning internet access connection. BrainMill have a service desk portal on the internet, where you can see real-time operational states, submit support requests and track your current issues. This portal is also linked from within “My Pages” on our webpage.
The first time you have to “create” an account, to be able to a faulty report on your internet. This is done on the portal as well.
If you have any questions, please do not hesitate to reach out to the Enquiry Office at info@chalmersstudentbostader.se